Guarantees at Wear Earrings Again with Maggie's Creations - Non-allergenic Earrings, guaranteed!

1. My "starter, sleeper, and healing earrings" are guaranteed to be NON-ALLERGENIC. This guarantee applies only to earrings that are specifically labeled "starter, sleeper" and/or "healing" earrings, and refers only to the Non-allergenic property of them. This is the only 100% money back guarantee/refund that I offer.

Your first purchase with me must be (or include) a pair of Starter/Sleeper/Healing earrings. CAUTION: If you choose not to purchase a pair of my starter/sleeper/healing earrings, and instead skip my healing process and buy only Non-healing earrings, I will not be available to help you should any allergy problems arise. Instead, fully read the "How To Wear Earrings Again" page, purchase a pair of starter/sleeper/healing earrings and follow my directions. This is the only process I know for your success.

Here is how it works:

1a. Purchase a pair of "starter/sleeper/healing earrings" in one of the pure elements (Titanium or Niobium) from my "Starters & Sleepers" earrings page. All first time customers should follow this instruction even if you think that your piercings are currently healed.

1b. Strictly follow my care instructions which you will receive with your first pair of starter earrings. My process is pure and proven and you will be able to wear my earrings if you do not add to or subtract from my instructions. Visit my "How To Wear Earrings Again" page for more information).

1c. If you have not experienced progress and comfort within a week of wearing them, you may exchange them for an earring of the same price (or pay for an upgrade) made in the other element. However, you pay all additional shipping and handling charges for returning and receiving earrings. 

1d. If you find that you cannot comfortably wear either my pure Niobium or pure Titanium starter earrings, I will refund your purchase price (not including shipping and handling charges), when you return the earrings to me with proof that you are allergic to my Titanium and Niobium earrings (and not something else that may have contacted your ears). 

Proof is a copy of the results of a positive skin patch test that confirms that you are allergic to both Niobium and Titanium. Skin patch test results must disclose the facility which performed the testing, and a phone number for contact.

1e. Once you have acheived comfort, healing, or simply are used to wearing earrings again with my pure earrings in place, you can then graduate to my prettier Non-healing earrings (all other earrings) which you will surely be proud to wear. However non-healing earrings are designed for daytime wear only, and should not ever be worn to bed, into the shower, or during swimming.

3. I am here to answer any questions you may have and to help you get through your starting/trial process, by providing full follow up services to help you reach your goal to Wear Earrings Again. The cost of this service (and many others) is included in the price of my starter/sleeper/healing earrings. Please be sure to email me if any questions or concerns arise regarding your ear piercings or my jewelry during the healing/trial period.

4. I insure that the jewelry you receive will be the item number you have ordered. If you receive earrings that are not the item number which you have ordered, please contact me immediately. You will receive your originally ordered items only A.S.A.P., at no further charge, of course.

4a. Please understand that my jewelry is hand made, and as such it is an imperfect thing.  Pictures are a visual aid for both you and me.  Anodized colors vary in hue from batch to batch and gemstone colors also vary in hue. Additionally, every computer monitor display setting is different which effects the color output on the pictures you see online.  Therefore colors are not guaranteed to be the exact hue as what they appear to be in pictures, they will however be very close.

4b. Niobium and Titanium do not look, feel, or bend the same way Gold and Silver jewelry does, and I do not provide refunds or free exchanges if your expectations were different. I am sorry. I too wish Niobium and Titanium were prettier and more like traditional jewelry metals. However my earrings are non-allergenic and made for you by a professional artist to the very best of my ability. I do not sell substandard jewelry which I would not wear myself.

4c. Hand made jewelry will be made as close as humanly possible to the size and shape it is described to be according to a standard American and Metric Ruler. I do not provide refunds or free exchanges if you thought 6 millimeters (for instance) is larger or smaller than it is. Additionally, once you have received your order in new, finished, and undammaged condition, all further work orders are subject to additional charges.

5. I insure your jewelry against shipping damages. If you receive jewelry that has been damaged in the mail, please contact me immediately. You will receive your originally ordered item/s only, undamaged A.S.A.P., at no further charge. This agreement is requested so that I can be assured that my jewelry is not damaged on purpose in order to exchange it for a different item.

6. I insure your jewelry against design faults (example: clutches don't fit on posts, latches don't close properly, pearl came unglued, etc.) for a minimum of 30 days of receiving your jewelry. If a design fault is discovered or a breakage occurs please contact me immediately. I will repair the jewelry, or replace it with the same item minus the design fault, to the best of my ability free of additional charge. If you have lost or accidentally damaged the jewelry I will repair or replace it if I am able, for an additional fee.

7. Prices on some jewelry is subject to change. Items that I do not have in stock at the time, may only be available to me at a higher costs than when I last put the earrings up for sale on my online store pages. If you purchase a pair of earrings that I cannot make for you at the price that I have listed, I will contact you to see if you want the earrings at the higher price, or if you would like to change your order or be refunded before work begins. I ask you for this allowance in lieu of the impossible task of updating my online prices according to the ever changing costs of materials each and every day.

8. It takes time to heal and/or get used to wearing earrings again. Complete healing can happen in as quickly as 3 days, or it can take months. This usually is the result of how bad the condition is, and/or how old you are. Healing is a process which we will experience signs of progress within the first week. Please be sure that you are willing to put forth your best efforts before you hire me to put forth mine. I do not give refunds if you decide to give up before my process has been completed.

9. I tend to my jewelry orders on a first paid for ~ first served basis, but I do give precedence to new customers ordering their first single pair of starter earrings, so that they can get relief as soon as possible. First time customers ordering their first single pair of starter earrings are usually processed within 24 hours when possible. Holidays and weekends require more time.

9a. For Non Healing Earrings, please allow up to 3 weeks to receive your (domestic) order, Once your jewelry order is at the top of my daily work list, it will take between 0 to 10 business days to obtain all components I need, 1 to 7 days to create your jewelry, and 1 to 7 days for shipping. I ship 6 days a week, and according to your shipping choices that you have made during the check out process. Usually, your order will arrive to you within 2 weeks of your purchase, but unforseen circumstances do arise. Feel free to email me to check on your order any time.

10. All Domestic Orders and International Express Orders are insured from being lost in the mail. If you have purchased one of these shipping options and your order has been lost in the mail through no fault of your own (confirmed by the shipping agency), I will replace the order for you at no additional charge at all.

10a. Economy International Shipping is not guaranteed against loss in the mail because it does not provide tracking or delivery confirmation. Additionally, Economy International Shipping does not provide return guarantees and occasionally items will be confiscated at the Customs Office in your country.

Therefore, I  recommend that first time International customers purchase International Express Shipping. Once you have received a package with no problems, Economy International Shipping should not be a problem for future orders. If you purchase Economy International Shipping for your first order and it ends up getting lost or confiscated in the mail, you must purchase a trace-able and returnable option for shipping before I will attempt to replace the original order for you.

More information about shipping and handling is explained in detail on my Ordering & Shipping page. Please take the time to read and understand it, and email me with any questions before you place your order.

Terms Of Service:

My first priority is your healing and ability to comfortably Wear Earrings Again. But I do want you to be happy with my products and services. I want you to come back to shop at Maggie's again and again in the future. If a problem does arise regarding my products and services, please email me immediately so that I have the opportunity to find a satisfying solution for us both.

My policy for returning jewelry. If there is a problem, first contact me as soon as you can. No jewelry should be sent to me before I have been consulted about it. All jewelry that is returned to me must be packaged the same way I packaged it when I originally sent it to you (in a small box and large envelope, etc.). You must also obtain a shipping method that provides "Tracking" or "Delivery Confirmation", (regardless of if I am to reimburse you for these costs or not) please.

99% of my jewelry is hand made and custom created to order, from wire or sheet metal and other components that I've obtained just for you. This means I provide a service as well as a product which is not refundable unlike retail items you can purchase at Wal-mart (for example).

Once your order has been placed, the services you have hired me to perform commence and my "paycheck" (the price of your jewelry) becomes non-refundable and non-exchangeable. This is so because I can not get the money back which I have spent to obtain the products, services, and labor I needed to fill your order for you. Therefore......

Further work orders are subject to an additional fee. If you truly dislike the jewelry you have purchased or can not wear it for some reason, please email me as there may be an inexpensive adjustment or upgrade I can provide to you which would make all the difference.

By placing an order with me, you agree to comply with all of my Guarantees, Store Policies, and Terms Of Service as outlined herein. No further Refund or Exchange guarantees are implied, and will not be honored without my expressed approval.

Thank you for your consideration of my time and costs involved in creating custom jewelry for you. I will try my very best to meet your expectations in our transaction and I ask only that you do the same for me in return.

With Kindness Always,
-Maggie

FAQ:

Q: I've followed your healing instructions to the letter, but am still having slight itching. What should I do?

A: Trade your healing earrings in for the other element (ie: if you have Titanium, trade them for Niobium). Most people have no problem wearing either element, however, some people do find they heal more quickly with one element over the other. Once you are symptom free, you will be more likely to wear any of my earrings, than not.

Q: I would like to trade my healing earrings in for the other element. What is the process I should follow?

A: Please see my "Ordering & Shipping" page for instructions (the link to the page is located at the top of every page). This service is free, however I only ask that you pay for the shipping services to and fro. Here is my shipping address....

Q: I have successfully completed your healing process, and am purchasing some prettier "Non-healing" earrings now (YAY). What is the difference in care instructions between the healing and non-healing earrings?

A: Never wear your Non-healing earrings into water of any kind. Don't swim, bath, or clean your earrings while they are in your ears. Water transports metal ions from the alloyed portion of your earrings to your skin. Also don't sleep with your earrings on as alloys which are designed to not touch your skin during the daytime, may touch while you are in a reclined position. Wash your earrings under a running faucet of water only. Use an old tooth brush to remove stubborn dirt. Never use harsh chemicals to clean your jewelry.

Q: My 5 yr old daughter always gets her piercings infected, I would like to try titanium or niobium from your store but her earlobe is thick like an adult's so I'm worried that the children's earring post will be too short. Do you recommend adult posts or would children's be just fine?

A: Choose a pair of my post earrings that I make myself so that I can make them any length that is needed. I have many customers that require long and even extra long posts for thicker earlobes.

Q: One of my holes is closed and I want to get it repierced. Also, my 13 year old daughter is getting hers pierced as well. I will start her out right. My questions are how hong are the posts and which studs are the most comfortable to sleep in. They have to be studs, my daughter is not allowed to wear hoops to school.

A: The most comfortable post to sleep in would be the "earscrew". It twists into the piercing and the "loop" at the back sets comfortably against the ear, and holds the earring in place so that it does not need a clutch. This is nice as there is no post sticking you in the head behind your ear while you sleep.

Q: How would I get my ears pierced? Can I take these to a store and them pierce the ears, or would I do it at home (not sure I have the courage-did that once too). If I can take to the store, can the starter earrings be shot through the ear with that gun? My ears are anxiously awaiting your reply.

A: You would need to find a professional piercer at a piercing parlor (sometimes a salon or a tattoo parlor). They will pierce your ears for you by hand, and put my Niobium Hoops in for you. You should call first to find a piercer who is willing to do this for you. More information is available on my "How To; Get Pierced Ears" page.

Q: The Niobium earrings are working out just fine! But, will I be able to wear my gold earrings ever again? I have a beautiful pair of diamond studs, that are my favorite, I used to wear them all the time.

A: I'm afraid most likely not. Some people can handle their alloyed earrings for a short time once in a while, but I don't recommend it at all. Once we are allergic to an item, we are allergic to it for life. Wearing your old alloyed earrings can bring on a full episode of eczema again, leaving you with no other choice but to start my healing process all over again.

Q: My 8 year old got her ears pierced almost 3 months ago, but the piercings are having problems healing. I've tried replacing the piercing studs with yellow gold, white gold and surgical steel posts, but they still aren't healing well. Both have had minor infections that are clearing up, but the holes just won't heal. The backs of her ears are particularly irritated and it seems to be the big backings of the piercing studs (the earrings that bother her the least) irritate the back of her earlobes and the holes.
I take the earrings out and clean ears and earrings daily, and while it's a little better, after 3 months we're weary of the routine. I was told titanium may be the way to go and wire hoops may promote healing. My concern is that the gage of the wire hoop that goes through the hole isn't as thick as a post earring's post. (did I say this right??) If her piercings heal around a smaller gage wire, will it be difficult to eventually wear post earrings because the hole won't be big enough?
Any advice??? In your experiences will the wire hoops promote healing but allow the hole to accommodate post earrings later on? Thanks so much for your help!!

A: Yes, it certainly sounds like she needs Niobium or Grade 1 Titanium. And yes I would recommend hoops to allow the most airflow. Keeping them dry is #1 for healing, so hoops are what I usually recommend. But there are several ideas that you could consider...
I carry both Niobium and Titanium in several different gages. Although a 360* wire hoop would need to be made in a thinner gage for children (or else it is too stiff to get on and off) but we could do a "latched closing" tiny hoop for her in the larger gage. I have not had anyone who has not been able to switch from hoops to posts after healing.
There is another option that she could try. Because I make these earrings myself, we could do something with the heavier gage in a post earring that allows the most airflow. I could make a post earring for her with an ear screw design. The is just a little loop at the back end of the post that twists into the piercing ... then requiring no clutch at all.

Q: I like the ear screw option. Do they stay in okay on an active 8 year old? Also, are they comfortable for sleeping? The hearts are great. I also like a the hoops and I understand they'd be in a smaller wire. Are there color options? Any difference between choosing titanium or niobium? Let me know the cost of the hearts as an ear screw. Thanks so much!

A: Yes the little ear screws are confortable and they stay in well, providing that they fit well. I will need to know the thickness of her earlobes. Go to my "How To: Measure Earlobe Thickness" page for directions. The color options in Niobium are great for kids. I have Gold, Pink, Purple, Teal, Light Blue, Dark Blue, and Rainbow in stock. Natural Niobium is kind of a steel color, and I have that too. I can make both the hearts and the hoops in any of these colors.
Niobium is more pure than Titanium, and I do prefer it especially for healing. Titanium is more popular only because it is better known (the medical field uses it) so people do request it. Most people have never heard of Niobium, but it is the better choice. Still, the choice is yours.

Q: I have been having a terrible time finding any variety of earrings that I can wear more than a couple of hours and would love to try some of your styles. I will be 'mom of the bride' and have been trying to find earrings to match my outfit - and it looks like the bronze anodized color may work. Can I have any of your styles made in this color? If not - can you recommend a few styles?

A: Yes, I can make you a pair of earrings custom, which will match your outfit or other jewelry perfectly. But I do recommend that you start with a pair of my starter/sleeper/healing earrings first, so that on the day of the wedding you will be used to, and have no problems at all with your jewelry.

Q: Thank you Maggie, it's great to be able to wear earrings again! I have a beautiful pair of hook-style silver earrings, which my husband got for me in Guam. Needless to say, they are high quality but I don't dare wear them. Is it possible for you to replace the silver hooks with Niobium or Titanium ones?

A: Yes, I do this for customers all the time. Just send them to me and I will make them so that you can wear them.

Q: I looked all over the internet for earrings with titanium hooks. I figured I could buy earrings and just swap the hooks out. While doing that, I found your site. I love your earrings!

A: Take a look at my "change-ables" earrings page. There are a veriety of hooks that you can purchase alone, and add and remove your own dangles to/from. This also saves money as you can buy 1 pair of hooks and change the dangles as often as you like for a whole different earring every day!

Q: I do have one question about the studs/rubber clutch though�..how tight is 'okay'? My ear lobes are on the thicker side and when the clutch is on, none of the [Niobium] post sticks out through the bottom of the clutch. I can still turn the earring in my ear with it this way, but I just want to make sure it's not too tight/that there's air circulating back there if there is supposed to be and also that the clutch isn't going to fall off and I won't lose my earring. Anyway, thank you for any information you can give me.

A: You really should have plenty of air flow back there just like you had suspected. There doesn't need to be any post sticking out of the back end of the clutch, but it should reach the end of the clutch so you don't lose them, and still provide up to an 8th of an inch or so between the back of your ear and the clutch, to allow airflow.

Q: Maggie, Just wanted to know if you ship earrings to Ireland? I look forward to hearing from you.

A: Yes I will ship to just about anywhere, I just have to check the package through customs.

Q: I was wondering if the backs for the titanium earrings are made of titanium as well? Also, does the anodizing of metal have any effect on the hypoallergenic qualities?

A: Good Question! Yes , I do have Titanium clutches but don't use them because they are of an alloyed Titanium recipe. However they are available for you if you are allergic to the medical plastic/rubber clutches I usually use, but will only fit manutactured post earrings which have a little notch for them to hold onto.

Q: Maggie, Thanks for your help with my first order this winter. Your products are fabulous.
I wanted to order a set of post-style 5- or 6-mm cubic zirconia-- something that's sparkly and diamondy-looking (but without the political issues surrounding real diamonds).

A: My Signity Star Cubic Zirconia's are the best in all the world! It is all in the special cut which provides more facets, which in turn provides more surfaces for light to bounce around within, creating more sparkle. I know you will love them as much as I do. All of my Cubic Zirconia Stud earrings are available on my "Gemstone, Post" earrings page.

Q: Do you have available hoops that would be appropriately sized for a toddler or young girl?

A: My Niobium and Titanium hoops are all made by hand and can be made just as large or as small as you could desire. Just remember that the hoop itself must be at least twice the width of her earlobe itself.

Q: I just found your site and am excited to know you are making allergy free earrings. I have not had pierced ears for 25 years because my ears always rejected earrings. I had my ears pierced on May 1 with titanium studs. Our son's wedding is on June 30 and I am searching for allergy free opal earrings in a yellow gold color. I will be wearing a necklace (like a locket on a gold chain) of opals and rubies. My dress is a floor length wine color. Am trying to keep the cost down, yet have something go with the necklace. Any ideas? Many Thanks. [Note: She sent me a picture of the necklace, and some pictures of earrings she liked]

A: Yes I can create something perfect for you. Please email me pictures of the jewelry and dress that you will be wearing, and I will email you a picture of the earrings I make to match, and we can make adjustments from there.

Q: I haven't been able to wear earrings because of problems with redness, swelling, etc. My holes have closed. If I get my ears pierced again can I have them use your earrings or can I immediately change to your earrings? I am so anxious to wear earrings again!

A: I do not recommend, nor make earrings that can fit into a piercing gun. Instead, I highly recommend that you get a pair of my starter/sleeper/healing earrings, and take them to a proessional piercer to pierce your ears by hand and then put my earrings in place for you.

Q: I tried niobium hooks and still got an allergic reaction. At first I thought it might just be that I had to force the holes open again a little, but my ears starting itching and swelling immediately when I put them back in. Is it worth it to try titanium? I don't like the plastic earrings I've seen. I'd rather go to clip-ons.

A: Yes, it is definitely worth it to try Titanium. But was there anything else on the hooks, a silver ball, etc. that you may have reacted to other than the Niobium? Was there a dangle on the hook? If so what was the dangle made of? You really need to start out with my healing earrings to completely heal your ears. Additionally, you should give your ears at least 3 days with any new element (time to realize that the element is not allergenic) and get used to wearing earrings. Itching subsides within 3 days. You could try Titanium healing earrings if you feel more comfortable.

Q: I've completed the healing period last year, but am finding that I am suddenly having problems wearing my non-allergnic Niobium earrings again! Any clue?

A: Yes. I bet you haven't worn any earrings in a while? (this was in fact the case). I advise my customers that if they want pierced ears, they really should wear earrings every day. If you skip a period of time, your piercings can not only shrink, but become not used to wearing earrings again, making it necessary for you to start the healing process all over again.
The best thing to do is to keep your starter/sleeper/healing earrings in at all times, and just change them out in order to wear your daytime "non-healing" earrings. Then, when you take your non-healing earrings out, put your healers back in for sleeping, showering, swimming, etc. This way you always have earrings in place even if you don't feel like changing them to your daytime earrings on some days.

Order online, by mail, by email, or by phone.
Pay online, by mail, or by phone.

See My ORDERING Page for Details.

Beautiful Non-Allergenic Pierced Earrings for People Who Suffer with Metal Allergies

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Please read this page in it's entirety. Emails received with inquiries regarding the topics discussed on this page will be returned with a link to this page. Thank you kindly for your understanding of my requirements for time. ~Maggie

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